With my husband home, terminally ill on a ventilator, the last thing I needed was a flood in our basement spreading mold in the air. Tommy and Gary reached out within minutes of me starting our claim with the insurance co. They were in my basement a half hour from that. Throughout the cleanup and the following days (we had a second flood, and then they had to return to check moisture levels) they were kind, efficient, informative, respectful and professional - the perfect support team dealing with such a crummy start to the New Year. They were so trustworthy, I had no worries about them working in the house unattended when my Ed was taken by ambulance to the hospital. I plan to call them back again soon to evaluate other areas of the home where mold might be hiding.